Frequently Asked Questions

If you have any questions or require any information you can contact us directly via our customer service email:

help@fungifuel.com.au

HOW LONG DOES SHIPPING TAKE?

Standard shipping takes approximately 5 business days for all Australian orders. Express shipping is also available if needed

Delivery times for orders outside Australia may vary depending on the location

DO YOU HAVE A MONEY BACK GUARANTEE?

If you aren't 100% satisfied with our products, we will provide a full refund, no questions asked. Contact us via the form on our site or directly at help@fungifuel.com.au within 30 days of your order to initiate the refund process

How Can I Track My Order?

You'll receive a tracking number via email once your order is processed for real-time delivery updates

How Do I Set Up A Subscription Order?

To set up a monthly subscription and receive a 20% discount on our mushroom superblend simply select the subscription option when ordering the product. This will then automatically charge and deliver a new bag every 30 days from that point onward

how do i cancel or pause my subscription?

You can cancel or pause your subscription by accessing the customer portal. You can do this by either making an account on our website, logging in and clicking on 'subscriptions' or via the link in each subscription email you receive

Once you are in the customer portal, you can see the options to cancel or pause your subscription just below your payment method

how do I use a discount code if I'm already subscribed?

You can use a discount code if your already subscribed by accessing the customer portal. You can do this by either making an account on our website, logging in and clicking on 'subscriptions' or via the link in each subscription email you receive

Once you are in the customer portal, you can see a discount field, just below your shipping address. To apply the discount, simply enter the discount code into the discount code field and click the "Apply" button

DOES the superblend ACTUALLY WORK?

The functionals mushrooms in our superblend have been scientifically proven to improve health and wellbeing by hundreds of peer-reviewed studies from around the world

What does the superblend taste like?

Our mushroom superblend has a sweet, chocolate taste with no sugar or artificial sweeteners

What are the ingredients in the superblend?

Our superblend contains four functional mushrooms: lions mane, cordyceps, reishi & chaga. It also has cocoa powder & stevia

ARE YOUR INGREDIENTS SAFE?

All of our ingredients are 100% safe, with zero exceptions - everything is safety certified with quality being our number one priority

You can contact us via the form on our site or directly at help@fungifuel.com.au to get more information about where and how our mushrooms are sourced

How long does the superblend last and how should I store it?

When properly sealed, our superblend has a minimum shelf life of one year from the date of purchase. It should be stored in a cool, dry space

How Much of the superblend should i take?

A single serving of our superblend is 3.3 grams (1 teaspoon). We recommend one serving per day, however, some people prefer to take more or less - just find what works best for you

Are your products safe for pregnant woman or while nursing?

We suggest consulting with your physician before making any changes to your diet during pregnancy or while nursing